Topics

Nov01

2022 Holiday

News and Info

Holiday Season 2022 Launches Nov 11

Online Order with Curbside Pick Up starts Nov 11. The Christmas Tree lot is by appointment. Order your tree online, pick a date/time you want to pick it out and you and your family will have the lot to yourselves for half an hour.

Holiday pick up hours are:

Wednesday, Friday, Saturday

10 to 5

Delivery suspended for production until Dec 1.

Holiday Online

2022 Limited Edition Wreath

This new design for 2022 features a mix of hand selected juniper, yew, white pine, fraser decorated with hydrangea, white cones, berries, teasel, and white, black, and red ornaments. The bow is a handmade from three ribbons, grey felt, red reindeer suede and silver shear.

Holiday Sippin Trip

Friday's on Facebook 6:30p

#122 - Nov 4: EarthPlanter Holiday Pot demo

#123 - Nov 11: Holiday Preview

#000 - Nov 18: OFF - for production

#000 - Nov 25: OFF - for production

#124 - Dec 2: Holiday TV Show Trivia

#125 - Dec 9: Holiday Traditions

#126 - Dec 16: Holiday Cookie Recipes

#127 - Dec 23: Christmas Tree Chat

#128 - Dec 30: New Year’s Trivia

Cheers!

Online Shop Tips and Loyalty Program

Loyalty Program. Log in to see the status of your points in your account. Use them as a gift card.
Limited quantities. If you put multiples of an item you want and we only have one in stock an alert will pop up on the desktop site telling you it is out of stock. That means the quantity you selected is higher than the available inventory. For example, Tufa Troughs are all unique. There is only one of each. Easy work around: just add one at a time, or maybe two.

How To Access Special “Thank You” Pricing

Click “LOG IN”
This will gain you access to special pricing. Or…

If you didn’t create an account when you shopped,

Click “Forgot Password”
That will allow you to set up a password and create your account. Then log in. This will gain you access to special pricing.

DISTINCTIVE GARDENS

2020 Lowell Park Road

Dixon, IL

815-285-0014

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HOURS
By Appointment

Curbside Pick Up
Apr 1- May 31
Nov 15 to Dec 17
Wed, Fri & Sat 10:00 - 5:00

Delivery Year Round

FAQs

Curbside Pick Up
There are 8 tables that are assigned after your order is placed. We send out an appointment that details your time and table for pick up. Confirm this appointment.
Look for two emails:
1. Order Confirmation
2. Appointment Email
Appointments offered in 30 minutes appointment blocks. 1:00p, 1:30p etc.
We try to get as close to your preferred Pick Up time as possible. Please confirm by clicking "Confirm Booking" link in your Appointment Email.
If you need to change your appointment please call or message us on Facebook. Thanks!
Delivery

Order Online. During checkout select "Delivery". Select your preferred date/time. Bud calls everyone to confirm. If you need a special date/time he'll take care of that request during the telephone call. Hope this helps!
Redeeming Gift Card

During online checkout fill in the 16 digit number on the back of your gift card in the field that says, "Enter Gift Card Number"
Redeeming Loyalty Points

Make sure you log in to your account in order to see and use your points.
Loyalty points show up during check out. If you have any to use you will see, "Pay Through Loyalty Point. Current Point Balance Is..."
Ordering Online
We offer online shopping for curbside pick up or delivery depending on time of year.
Check out Instructions
1. Select Pick Up or Delivery.
2. Select preferred date/time.
Look for two emails:
- Order Confirmation
- Appointment Email
Confirm your appointment.
----------- TIPS --------------
Limited quantities. If you put multiples of an item you want and we only have one in stock an alert will pop up on the desktop site telling you it is out of stock. That means the quantity you selected is higher than the available inventory. For example, Tufa Troughs are all unique. There is only one of each. Each week we take an inventory and add back products that might show as sold out. We’re doing this so we don’t oversell by mistake. So our product availability will change weekly.
iPad shopping. We learned that the pop-up screen where you enter your credit card info was a problem for some. At times the credit card fields were way at the top of the screen and some could not see where to enter their information when shopping on an iPad. This happened especially when they had big orders. If you have problems please message our Facebook Page. We’re learning right along with you and want to help.
Read more
VIP Pricing
Special Pricing. Every now and then we run thank you specials for our loyal customers. When we do, special pricing will show only for you once you log in to your account. This special is unique to you.
Instructions
How To Access Special “Thank You” Pricing
- Click “LOG IN”
This will gain you access to special pricing.
Or…
If you didn’t create an account when you shopped,
- Click “Forgot Password”
- That will allow you to set up a password and create your account. Then log in. This will gain you access to special pricing.