May01

2020 Fresh New Way of Doing Business

Categories // Dig In, Firsts, Connect

Order Online for Curbside Pick Up

2020 Fresh New Way of Doing Business
 

New! Curbside Pick Up

Opening for the 2020 Spring Season May 6

It's been a haul. But we're back. We offer online order with curbside pick up. Delivery will come later. The greenhouses are closed to the public. Safety first. We're super excited for you to check out our online store. We've worked really hard to make it fun and easy for you to shop. We hope you like it. For those who want custom containers designed please send us an email or message us on our Facebook page. 

 

What to expect

 

Order Online Starting May 4

Preview offerings on our regular website or go straight to online store.
The main website highlights Designer Lines and Plant Lookbook.
The Lookbook is searchable by interest.
Each plant profile has a direct link to the online shop for purchase.

 

 

Curbside Pick Up Starting May 6

**Mother's Day week: Pick Up days are extended to include Wed, Thu, Fri, Sat. 
Normal Pick Up days are Wednesdays and Saturdays.
During checkout, select "Pick Up".
Select the day and time you want.
We will get you as close to your preferred time as possible.
 
Expect two emails:
1. Order Confirmation
2. Appointment Email

"Confirm" your appointment email by clicking on the "confirm booking" link. 

 

 

Local Delivery Starting June 1

Deliveries are made between 1 and 5pm on Tuesdays and Thursdays.

Expect one email:
1. Order Confirmation
 
Note: Free delivery on orders over $100.
All else will have a delivery fee.
Currently, we are limiting deliveries to Dixon, Sterling, and Rock Falls.
We may open that up more once we know if we can handle the volume of business.

 

Main Website

 

 

 

 

 

Search By Feature in the Lookbook 

 

 

Online Shop Front Page

 

 

Example of Online Shop Product Page 

 

Thank you! 

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DISTINCTIVE GARDENS

2020 Lowell Park Road

Dixon, IL

815-285-0014

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HOURS
By Appointment

Curbside Pick Up
Apr 1- May 31
Nov 15 to Dec 15 
Wed, Fri & Sat 10:00 - 5:00

Delivery Year Round

 

FAQs

  • Curbside Pick Up

    There are 8 tables that are assigned after your order is placed. We send out an appointment that details your time and table for pick up. Confirm this appointment.

    Look for two emails:

    1. Order Confirmation
    2. Appointment Email

    Appointments offered in 30 minutes appointment blocks. 1:00p, 1:30p etc.

    We try to get as close to your preferred Pick Up time as possible. Please confirm by clicking "Confirm Booking" link in your Appointment Email.

    If you need to change your appointment please call or message us on Facebook. Thanks!

  • Delivery
    Order Online. During checkout select "Delivery". Select your preferred date/time. Bud calls everyone to confirm. If you need a special date/time he'll take care of that request during the telephone call. Hope this helps!
  • Redeeming Gift Card
    During online checkout fill in the 16 digit number on the back of your gift card in the field that says, "Enter Gift Card Number"
  • Redeeming Loyalty Points

    Make sure you log in to your account in order to see and use your points.

    Loyalty points show up during check out. If you have any to use you will see, "Pay Through Loyalty Point. Current Point Balance Is..."

  • Ordering Online

    We offer online shopping for curbside pick up or delivery depending on time of year.

    Check out Instructions

    1. Select Pick Up or Delivery.
    2. Select preferred date/time.
    Look for two emails:
    • Order Confirmation
    • Appointment Email
    Confirm your appointment.

    ----------- TIPS --------------

    Limited quantities. If you put multiples of an item you want and we only have one in stock an alert will pop up on the desktop site telling you it is out of stock. That means the quantity you selected is higher than the available inventory. For example, Tufa Troughs are all unique. There is only one of each. Each week we take an inventory and add back products that might show as sold out. We’re doing this so we don’t oversell by mistake. So our product availability will change weekly.

    iPad shopping. We learned that the pop-up screen where you enter your credit card info was a problem for some. At times the credit card fields were way at the top of the screen and some could not see where to enter their information when shopping on an iPad. This happened especially when they had big orders. If you have problems please message our Facebook Page. We’re learning right along with you and want to help.

    Read more

  • VIP Pricing

    Special Pricing. Every now and then we run thank you specials for our loyal customers. When we do, special pricing will show only for you once you log in to your account. This special is unique to you.

    Instructions

    How To Access Special “Thank You” Pricing

    • Click “LOG IN”
    This will gain you access to special pricing.

    Or…

    If you didn’t create an account when you shopped,

    • Click “Forgot Password”
    • That will allow you to set up a password and create your account. Then log in. This will gain you access to special pricing.

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